Delete your GolVix account
You can delete your GolVix account and its data at any time, directly in the app.
Delete in the app
- Open GolVix and sign in to the account you want to delete.
- Go to Profile and choose Delete account.
- Confirm. For security you may be asked to sign in again.
Deleting your account does not cancel an App Store subscription. Cancel it first in your iPhone’s Settings → your name → Subscriptions.
Delete by email
If you cannot open the app, or you only used GolVix as a guest, email choicy.appstore@gmail.com from the address linked to your account (or tell us your @username and sign-in method) with the subject “Delete my GolVix account”. We will confirm the request is yours and delete the account. Guest accounts without activity for 90 days are deleted automatically.
What is deleted
- Your sign-in identity, profile, @username, nickname and avatar photo.
- Your progress, points, level, achievements, statistics, purchases status, hint credits and reports.
- Your friends, requests, invites and push tokens; you disappear from other players’ friend lists and the ranking.
- Your purchase profile at our subscription provider (Adapty).
Deletion from our live database happens immediately. Unused Premium time, day passes and hint credits are lost and cannot be restored.
What is kept
- One-way hashes used to give a free period only once per device and email address (no readable email or device ID).
- A deletion marker holding only a hash of your former user ID, so that delayed requests cannot recreate your data.
- Hashed rewarded-ad transaction IDs and admin log entries with your user ID replaced by a pseudonym.
- Other players’ own results of past matches, without your identity.
- Records Apple keeps about your purchases, under Apple’s policies.
Details are in section 10 of the Privacy Policy.